SNEHA (Society for Nutrition, Education and Health Action) is a secular, Mumbai-based non-profit organization founded in 1999 by Dr.Armida Fernandez, Neonatologist and former Dean of Lokmanya Tilak General Hospital and Medical College (Sion Hospital).

SNEHA works towards the vision of realizing healthy and safe urban communities in urban informal settlements.

The organisation adopts a life cycle approach to break the inter-generational cycle of poor health in urban slums, addressing four major areas of public health - Maternal and Newborn Health, Child Health and Nutrition, Adolescent Health, and Prevention of Violence against Women and Children.

It works to empower women and slum communities to be catalysts of change in their own right and also collaborates with existing public health systems and health care providers to create sustainable improvements in urban health.

SNEHA directly intervenes with communities to improve health outcomes. Over 78,000 high risk pregnant women benefit from the Maternal Referral model, an innovative model created within the multi-tier public health system to ensure high risk pregnant women reach the appropriate health facility in the shortest possible time to deliver safely. They have screened over 42,000 children under the age of 5 years and reduced prevalence of malnutrition between 28%-33% in four large slum settlements. They have worked with over 14,000 adolescents to improve physical, reproductive and mental health. They have addressed over 13,000 cases of domestic violence across 9 counselling centers in Mumbai and Thane.

SNEHA has also done trained over 8000 public health staff and 6000 Police to improve delivery of public health services

Key technology needs:

  • Automate planning and optimization of frontline workers daily activities and improve supervision for the same
  • Audit of IT systems with recommendations for improvement in efficiency and security
  • Inputs for IT infrastructure for "One Stop Center" at KEM Hospital

How we have helped

  • Created TeamCare app for frontline workers to help with planning and efficient coverage of beneficiaries as per protocols and improved supervision
  • Completed audit of all IT systems, made recommendations and assisted with some technology improvements to improve efficiency and data security
  • Provided IT infrastructure recommendations for "One Stop Center"
  • The Koita Foundation has greatly helped us improve efficiency and enhance data security in our IT and network systems through a detailed audit and mitigation plan.

    Rizwan and Rekha's focus on improving the frontline worker's efficiency has led to the pilot of the TeamCare app, a simple tool using our existing data base to help our frontline workers with task scheduling. This has not only saved time and effort on daily planning, but also supports protocolized coverage of the target beneficiaries, while improving supervision. Based on the success of this pilot, we hope to scale the TeamCare app across SNEHA as well as use it with our partners as we scale our work to new geographies.

    Ms. Vanessa D'souza

    CEO of SNEHA