Helping NGOs build scale and enhance impact through process optimization and technology enhancements
  • Education
  • Healthcare
  • Employment
Koita Foundation
We help NGOs scale By leveraging business process optimization & technology innovation to drive growth.
About us

About Us

Scaling up of successful NGOs is very challenging given limited resources and organizational strength.

Some of the typical challenges faced by most NGOs in scaling of their operations include :

  • Large number of volunteers, often with limited education and experience
  • High employee / volunteer turnover making training and continuity a challenge
  • Highly manual and non-standard processes e.g., data collection, data management
  • Inadequate management bandwidth to track and monitor performance with growth
  • Difficulty in monitoring operational and financial performance and controls
  • Lack of IT systems / technology to drive efficiencies

Koita Foundation works with growing NGOs to understand and address their scalability challenges. We help them simplify and enhance business processes and determine how technology can be effectively leveraged to drive performance and scale in an orderly manner.

How we work with NGOs

Business Process Optimization

  • Identify key business processes for the NGO
  • Determine which business processes need to be simplified / enhanced
  • Engage with external experts and other NGOs to determine best practices
  • Optimize business processes based on internal and external inputs (incl. defining key performance indicators)

Technology Enhancement

  • Assess how technology can be used to enhance processes and track performance
  • Determine technology options (including buy v/s build) and support partner/vendor selection
  • Fund technology deployment, implementation and roll-out
  • Establish well defined dashboards and business intelligence tools to monitor and track performance

Ongoing Monitoring and Support

  • Help NGOs establish ongoing review mechanisms
  • Improvise based on learnings and make incremental enhancements

Through our work over the years, we have helped many NGOs significantly improve their performance and meaningfully achieve their objectives. Some notable examples are:

  • Defining and building Microsoft BI-based reporting and business intelligence platform for tracking performance of over 17,000 volunteers, supporting over 350,000 children across India
  • Establishing a Sales force-based platform for student career planning – supported scale up from 3,000 students to 30,000 students
  • Re-designing testing and performance management of 5,000+ secondary students using hand-held tablets
  • Creating a comprehensive online web-portal to redesign data collection and distribution of donations for students across India, and tracking their scholastic performance

Key Initiatives

SNEHA

SNEHA

SNEHA (Society for Nutrition, Education and Health Action) is a secular, Mumbai-based non-profit organization founded in 1999 by Dr.Armida Fernandez

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Antarang Foundation

Antarang Foundation

Antarang Foundation envisions a world where every young person is passionately, productively and positively engaged in a career of their choice.

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Magic Bus

Magic Bus

Magic Bus works with more than 3.75 lakh children and 10,000 young people living in poverty across 22 States of India to move them out of poverty.

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Vatsa Foundation

Vatsa Foundation

Vatsa Education Trust (VET) is a charitable organisation, founded by a group of committed teachers, the main objective of the trust initially was to provide financial assistance to deserving students of the same college.

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Armman Foundation

Armman Foundation

ARMMAN is an India based non profit organization committed to improving the well being of pregnant mothers, newborn infants and children in the first five years of their life.

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Our Team

Rizwan Koita

Rizwan Koita

Rizwan is the co-founder and CEO of CitiusTech since 2005.

Rizwan is the recipient of the prestigious Ernst & Young Entrepreneur of the Year Award (2013) and the recipient of the 2002 Indo-American Society's ‘Young Achievers Award in Business’.

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Rekha Koita

Rekha Koita

Rekha is a corporate trainer and specializes in business process consulting.

Rekha conducts corporate training for leading Indian and multinational organizations. She also conducts training workshops for start-ups and NGOs in niche areas like problem solving and presentation skills.

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