Role Overview

As a Senior Program Manager, you will play a pivotal role in driving the implementation of FOGSI’s Digital Health Strategy and managing the day-to-day operations of the FOGSI KCDM. You will work closely with doctors across India, partner organizations, and external stakeholders to ensure successful execution of digital health initiatives that strengthen maternal and newborn care. The role will involve program design, stakeholder coordination, and implementation support for

Responsibilities

• Lead and manage FOGSI’s Digital Health Centre initiatives in collaboration with doctors, hospitals, state chapters, and external partners.
• Oversee the execution of FOGSI’s digital health roadmap, including solution benchmarking, and training programs.
• Build and maintain partnerships with digital health solution providers, government agencies, academic institutions, and healthcare organizations.
• Coordinate implementation of pilot projects with FOGSI members to demonstrate adoption and impact of digital health tools in OB-GYN practice.
• Develop and roll out capacity-building programs for practitioners, including workshops, CME sessions, and digital training modules.
• Monitor progress and adoption metrics, analyze outcomes, and prepare reports for FOGSI leadership and partners.
• Represent FOGSI Digital Health Centre in external forums, conferences, and consultations.
• Support fundraising and resource mobilization efforts where required.

Desired Profile

• A professional with 8–10 years of overall experience, including at least 4 years in healthcare/public health/digital health program management.
• Strong motivation to work in the healthcare/nonprofit sector with senior clinicians and professional bodies.
• Master’s degree in public health, Healthcare Management, Hospital Administration, or Business Administration preferred.
• Experience with maternal and newborn health programs and/or provider-facing digital health initiatives is desirable.

Skills and Attributes

• Demonstrated experience in project management or related roles, preferably in healthcare, Digital Health tools and technologies, or healthcare-focused nonprofit organizations.
• Strong organizational and analytical skills, with the ability to manage multiple projects simultaneously and meet deadlines.
• Experience in crafting detailed reports, presentations, and stakeholder communication.
• Excellent communication, negotiation, and interpersonal skills, with the ability to engage effectively with diverse stakeholders.
• Preferred - Familiarity with technologies relevant to digital health, such as HIS/EMR solutions, telemedicine, etc.

The Koita Centre for Digital Oncology (www.kcdo.in) was established about 2.5 years ago and has made significant progress towards its vision of accelerating the use of digital health tools to improve cancer care across NCG and NCG hospitals. Key focus areas of KCDO include enabling digital capacity building, improving cancer care access and quality, and advancing research and innovation.

The Koita Centre for Digital Oncology (www.kcdo.in) was established about 2.5 years ago and has made significant progress towards its vision of accelerating the use of digital health tools to improve cancer care across NCG and NCG hospitals. Key focus areas of KCDO include enabling digital capacity building, improving cancer care access and quality, and advancing research and innovation.

BACKGROUND AND CONTEXT

Cancer care is changing rapidly worldwide, and using digital tools and technologies is key in driving this change, improving quality, access, and cost of care. Digital technologies are used across the entire patient journey—screening, diagnostics, treatment, home care, and survivorship. Digital technologies are being used for cancer care to:

• Provide tools for clinicians (incl. clinical decision support, evidence-based guidelines, image analytics & AI/ML, personalized medicine)
• Enable integrated care for patients (incl. cancer screening, telemedicine, remote monitoring, medication adherence, patient engagement, and patient education)
• Track quality of care delivery (clinical quality metrics, patient-reported outcomes)
• Share data, patient care, and best practices across health facilities (incl. data interoperability and disease registries)
• Engage with companies to build/test new solutions (incl. research, clinical trial automation, patient matching, real-world evidence, AI/ML)
• Collaborate with insurance companies and the government (incl. health policy, reimbursements)

KEY FOCUS AREAS

• Clinical Decision Support: NCG-KCDO is supporting the development of clinical decision- making tools that can help clinicians with better information at the point of care in making clinical decisions, such as Synoptic Reporting for Pathology, NCG Clinical Guidelines automation for driving standardization in care, and Virtual Tumor Board Library for training and treatment planning.
• Teleconsultation Initiative: NCG-KCDO is launching two pilots at TMH that will facilitate teleconsultation calls with cancer patients using an oncology-specific telemedicine platform with an assisted model where a junior doctor will provide a case summary to the oncologist to improve the efficiency of such calls and design the operating model for a national-scale teleconsultation solution across the NCG network.
• Web/Mobile Apps: NCG-KCDO is working on developing (a) the NCG Patient App, a comprehensive resource for patients and the general public to learn about cancer prevention, detection, and care across every stage of the cancer journey, and (b) the NCG Connect App, a comprehensive resource for NCG centers and doctors to collaborate and exchange information across a broad range of topics.
• AI/ML Initiative: NCG-KCDO is working on developing a comprehensive framework to advance oncology innovation through AI-ML solutions that will help promote the use of proven AI-ML solutions across NCG hospitals, accelerate the development of new AI-ML solutions by health tech companies, and transform cancer care by leveraging AI-ML technologies.
• EMR Initiative: NCG-KCDO published detailed oncology EMR requirements and empanelled 6 national-scale HMIS/EMR vendors that have customized their products to meet the unique needs for oncology. NCG also launched a support program—LEAP (Leading EMR Adopter Program)—for eligible hospitals to receive partial funding towards the cost of implementing the NCG EMR. The team is working on interoperability to enable electronic transfer of patients’ health records from one hospital/doctor to another for continuity of care, as well as on standardizing reporting and analytics for operational and clinical performance metrics.

EXPECTED ROLE

Drive business requirements gathering, conduct due diligence, support solution deployment, and provide technology assistance to NCG and NCG centers across the digital transformation journey.

• Digital Solution Requirements: Conduct thorough stakeholder interviews and workshops to gather requirements for prioritized digital solutions, including technical and functional specifications.
• Requirements Documentation: Develop and maintain a comprehensive library of requirements for digital oncology initiatives. Categorize and document functional and non-functional requirements, ensuring clarity, completeness, and alignment with initiative goals.
• Due Diligence and Research: Conduct due diligence on potential solutions to identify appropriate solutions for prioritized areas. Stay abreast of industry developments related to data standards (interoperability, privacy, security, etc.).
• Digital Solution Deployment: Support the development and roll-out of selected digital health solutions, including pilot projects. Collaborate with IT teams to facilitate seamless integration of digital tools within the existing technology infrastructure.
• Digital Standards: Assist in defining common standards (interoperability, privacy, security, etc.) and data models in alignment with policy guidance/regulatory requirements.
• NCG Centre Engagement: Engage closely with the technology leadership of NCG centers and their technology vendors to help drive digital adoption.
• NCG Technology Operations: Manage NCG internal technology initiatives and operations, e.g., enterprise data warehousing, analytics, and AI/ML.

DESIRED PROFILE

Industry Experience and Qualifications

• Experienced professional with 8+ years of progressive growth and experience in business analysis and technology.
• Minimum 5 years of experience in the healthcare industry (healthcare delivery or health tech organizations) with a good understanding of healthcare-specific technologies and data standards.
• Bachelor's degree in science, preferably in technology or a related field, required; Master's degree in healthcare, technology, or business-related fields desirable
• Clinical background highly desirable; Relevant certifications in data analytics, healthcare IT, or informatics are desirable.

Skills and Attributes

• Strong analytical skills with a demonstrated ability to gather, document, and analyze complex requirements.
• Experience creating detailed architecture diagrams, design documents, and technical specifications.
• Good understanding of data structures and standards, including data management, data privacy and security, data interoperability, and data analytics.
• Broad understanding of technology, including mobile, cloud, AI/ML/deep tech, open source, databases, service-oriented architecture, and microservices.
• Strong desire to contribute to social impact at scale with a long-term view. High degree of resilience and intrinsic motivation to drive things forward, especially in the face of challenges.
• Ability to be hands-on and work as an individual contributor or in small teams with demonstrated capacity for out-of-the-box thinking.
• Comfortable working in a government organization as part of a collaborative network and effectively navigating the operational processes to deliver results.
• Ability to build and grow trust-based relationships with technical and clinical professionals at public and/or private hospitals.
• Excellent communication skills (spoken and written), strong program management skills, and business orientation with the ability to drive data-driven decision-making.

EMPLOYMENT DETAILS

• Position: Full-time employed by Koita Foundation & deployed at Tata Memorial Centre (TMC)
• Location: Tata Memorial Hospital, Parel, Mumbai (No work from home provision)
• Timings: Monday to Friday (8.25 hrs.) and any two Saturdays in a month (5 hrs.)
• Leaves and Holidays: 15 days leave allowance every 6 months; 15-17 national holidays (includes weekend holidays where applicable)
• Benefits: Health insurance or provident fund is not included

NEXT STEPS FOR CANDIDATES
Please send your CV to ncgkcdo@tmc.gov.in if you wish to apply for the position.

ABOUT NATIONAL CANCER GRID (NCG)

The National Cancer Grid is a network of major cancer centres, research institutes, patient groups and charitable institutions across India with the mandate of establishing uniform standards of cancer care with initiatives for prevention, diagnosis, and treatment of cancer, providing specialized training and education in oncology and facilitating collaborative basic, translational, and clinical research in cancer with commitment for data sharing. Currently, NCG has more than 380 member centres, including some of the largest cancer hospitals in the country. Together, NCG hospitals support over 60% of cancer patients across India. (https://www.ncgindia.org)

ABOUT THE PROGRAM 

NCG is promoting many new AI & Digital Solutions across the NCG network of hospitals.  These include solutions nominated and awarded for the CATCH Grant. The CATCH Grant is a flagship initiative implemented in collaboration with the National Cancer Grid and supported by the India AI Mission. The program supports AI-driven healthcare innovations through structured funding (Initail commitment of Rs 5 crore), clinical validation, and scale-up pathways across leading cancer care institutions in India.

Please click here to see the CATCH Grant compendium.

KCDO BACKGROUND AND CONTEXT

Cancer care is changing rapidly worldwide, and the use of digital tools and technologies is key in driving this change – improving quality, access, and cost of care. Digital technologies are being used across the entire patient journey – screening, diagnostics, treatment, home care, and survivorship.  Digital technologies are being used for cancer care to:

• Provide tools for clinicians (incl. clinical decision support, evidence-based guidelines, image analytics & AI/ML, personalized medicine)
• Enable integrated care for patients (incl. cancer screening, telemedicine, remote monitoring, medication adherence, patient engagement, and patient education)
• Track quality of care delivery (clinical quality metrics, patient-reported outcomes)
• Share data, patient care, and best practices across health facilities (incl. data interoperability, and disease registries)
• Engage with companies to build/test new solutions (incl. research, clinical trial automation, patient matching, real-world evidence, AI/ML)
• Collaborate with insurance companies and government (incl. health policy, reimbursements)

NCG and Koita Foundation (https://www.koitafoundation.org)  created a long-term partnership to establish the Koita Centre for Digital Oncology - KCDO (https://www.kcdo.in), to use Digital Health & AI tools to improve cancer care across NCG and NCG hospitals. 

EXPECTED ROLE

The Senior Program Manager will be responsible for end-to-end program operations including coordination with AI & Digital solutions companies, committee members, grant disbursement management, milestone tracking, implementation oversight, and coordination with startups, clinical partners, and internal stakeholders.

This is a high-ownership role requiring strong program management, financial coordination, stakeholder engagement, and execution skills.

Key Responsibilities

Grant Disbursement & Financial Oversight

• Manage end-to-end grant disbursement process (documentation verification, tranche release tracking, compliance checks).
• Coordinate with finance teams to ensure timely and milestone-linked disbursements.
• Maintain accurate records of MoUs, bank details, utilization certificates, and partner consents.
• Track budget utilization against approved project plans.

Milestone Tracking & Reporting

• Develop and maintain milestone tracking dashboards for all awarded projects.
• Monitor progress against project planners and agreed implementation timelines.
• Ensure submission of monthly updates and quarterly reports (as per template).
• Identify delays/risks and proactively escalate or resolve bottlenecks.
• Prepare consolidated progress summaries for leadership and funders.

Implementation Management

• Facilitate review calls for project planner alignment.
• Oversee on-ground deployment progress at clinical partner institutions.
• Support scheduling and execution of site visits for validation and feedback.
• Ensure regulatory compliance (IEC approvals where applicable).

Stakeholder Coordination

• Act as primary point of contact for grant applicants, winners/startups.
• Coordinate with technical, clinical, finance, and leadership teams.
• Ensure smooth communication across all stakeholders.
• Support preparation for annual reviews and scale-up decisions.

Overall Operations & Quality Management

• Identify operational, regulatory, or implementation risks early.
• Track corrective action plans.
• Ensure adherence to timelines and program governance standards.

DESIRED PROFILE

• Master’s degree in Public Health, Healthcare Management, Business Administration or equivalent
• 5–8 years of experience in program management, grants management, healthcare implementation, or startup ecosystem roles.
• Experience managing milestone-based funding programs preferred.
• Strong understanding of healthcare innovation, clinical environments, or digital health solutions is preferred.

NEXT STEPS FOR CANDIDATES
Please send your CV to ncgkcdo@tmc.gov.in if you wish to apply for the position.

ABOUT THE NATIONAL CANCER GRID (NCG)

The NCG is a network of major cancer centers, research institutes, patient groups, and charitable institutions across India with the mandate of establishing uniform standards of cancer care with initiatives for prevention, diagnosis, and treatment of cancer; providing specialized training and education in oncology; and facilitating collaborative basic, translational, and clinical research in cancer with a commitment for data sharing. Currently, NCG has more than 380 member centers, including some of the largest cancer hospitals in the country. Together, NCG hospitals support over 60% of cancer patients across India.

ABOUT KOITA FOUNDATION (KF)

Koita Foundation (www.koitafoundation.org) is a not-for-profit organization focused on driving Digital Health and NGO Transformation. In 2021, KF partnered with IIT Bombay to establish the Koita Centre for Digital Health (www.kcdh.iitb.ac.in). In 2022, KF partnered with Tata Memorial Centre and NCG to establish the Koita Centre for Digital Oncology (www.kcdo.in). In 2024, KF partnered with the Research Society for the Study of Diabetes in India (RSSDI) to establish the Koita Centre for Digital Diabetology (KCDD). KF is working on multiple Digital Health initiatives on a national scale, e.g., supporting national roll-out of ABDM (www.abdm.gov.in), supporting NABH (www.nabh.co), India’s large accreditation body for hospitals, with their Digital Health initiatives.

ABOUT KOITA CENTRE FOR DIGITAL ONCOLOGY (KCDO)

The Koita Centre for Digital Oncology (www.kcdo.in) was established about 2.5 years ago and has made significant progress towards its vision of accelerating the use of digital health tools to improve cancer care across NCG and NCG hospitals. Key focus areas of KCDO include enabling digital capacity building, improving cancer care access and quality, and advancing research and innovation.

Background and Context

Cancer care is changing rapidly worldwide, and using digital tools and technologies is key in driving this change, improving quality, access, and cost of care. Digital technologies are used across the entire patient journey—screening, diagnostics, treatment, home care, and survivorship. Digital technologies are being used for cancer care to:

• Provide tools for clinicians (incl. clinical decision support, evidence-based guidelines, image analytics & AI/ML, personalized medicine)
• Enable integrated care for patients (incl. cancer screening, telemedicine, remote monitoring, medication adherence, patient engagement, and patient education)
• Track quality of care delivery (clinical quality metrics, patient-reported outcomes)
• Share data, patient care, and best practices across health facilities (incl. data interoperability and disease registries)
• Engage with companies to build/test new solutions (incl. research, clinical trial automation, patient matching, real-world evidence, AI/ML)
• Collaborate with insurance companies and the government (incl. health policy, reimbursements)

Key Focus Areas

• Clinical Decision Support: NCG-KCDO is supporting the development of clinical decision-making tools that can help clinicians with better information at the point of care in making clinical decisions, such as Synoptic Reporting for Pathology, NCG Clinical Guidelines automation for driving standardization in care, and Virtual Tumor Board Library for training and treatment planning.
• Teleconsultation Initiative: NCG-KCDO is launching two pilots at TMH that will facilitate teleconsultation calls with cancer patients using an oncology-specific telemedicine platform with an assisted model where a junior doctor will provide a case summary to the oncologist to improve the efficiency of such calls and design the operating model for a national-scale teleconsultation solution across the NCG network.
• Web/Mobile Apps: NCG-KCDO is working on developing (a) the NCG Patient App, a comprehensive resource for patients and the general public to learn about cancer prevention, detection, and care across every stage of the cancer journey, and (b) the NCG Connect App, a comprehensive resource for NCG centers and doctors to collaborate and exchange information across a broad range of topics.
• AI/ML Initiative: NCG-KCDO is working on developing a comprehensive framework to advance oncology innovation through AI-ML solutions that will help promote the use of proven AI-ML solutions across NCG hospitals, accelerate the development of new AI-ML solutions by health tech companies, and transform cancer care by leveraging AI-ML technologies.
• EMR Initiative: NCG-KCDO published detailed oncology EMR requirements and empanelled 6 national-scale HMIS/EMR vendors that have customized their products to meet the unique needs for oncology. NCG also launched a support program—LEAP (Leading EMR Adopter Program)—for eligible hospitals to receive partial funding towards the cost of implementing the NCG EMR. The team is working on interoperability to enable electronic transfer of patients’ health records from one hospital/doctor to another for continuity of care, as well as on standardizing reporting and analytics for operational and clinical performance metrics.

EXPECTED ROLE

Drive programs and technology initiatives across NCG and NCG centers and measure, track, and report outcomes

• NCG EMR Initiative: Build strong relationships with empaneled EMR vendors, assist early adopter hospitals in implementation and validate interoperability between empaneled EMRs
• TMH/TMC Initiatives: Identify key TMH/TMC solutions, complete solution re-design /enhancements to meet NCG needs, and develop a playbook to accelerate the roll-out.
• New Solution Pilots: Support pilots of new solutions at interested NCG centers and support roadmap development to integrate deployed solutions with existing systems
• Project Management & Governance: Institute project management discipline with NCG centers and solution vendors and ensure capacity building for sustainability of solutions
• Outcomes Measurement: Create a business case and performance scorecard for each program, drive rigor in measurement, and publish output/outcomes.
• Team Building & Engagement: Develop strong team with expertise in digital solution implementation and capacity building; Establish strong relationships with internal champions
• Operations & Research: Support NCG internal digital transformation and KCDO organization development; Research successful program implementations and compile best practices

DESIRED PROFILE

Industry Experience and Qualifications

• Professional with 5+ years of experience in driving and managing program execution.
• Candidates with a clinical background will be preferred.
• Minimum 2 years of experience in the healthcare industry with direct involvement in clinical or healthcare technology project implementation and governance.
• Bachelor's degree required; MBA or equivalent degree preferred.

Skills and Attributes

• Proven track record in leading teams and organizations to achieve business objectives through technology implementations.
• Demonstrated experience in building multi-level relationships with clinical and business teams at public and/or private hospitals.
• Strong desire to contribute to social impact at scale with a long-term view.
• Solid understanding of internal/external motivations, decision-making process, and organizational cultures to constructively drive change management.
• Excellent communication skills (spoken and written), strong program management experience, business orientation, and ability to drive data-driven decision-making.

EMPLOYMENT DETAILS

• Position: Full-time project-based position employed by Tata Memorial Centre (TMC) with a renewable tenure of 2 years
• Location: Tata Memorial Hospital, Parel, Mumbai (No work from home provision)
• Timings: Monday to Friday (8.25 hrs.) and any two Saturdays in a month (5 hrs.)
• Leaves and Holidays: 15 days leave allowance every 6 months; 15-17 national holidays (includes weekend holidays where applicable)
• Benefits: Health insurance or provident fund is not included

NEXT STEPS FOR CANDIDATES
Please send your CV to ncgkcdo@tmc.gov.in if you wish to apply for the position.

About RSSDI

Research Society for the Study of Diabetes in India (RSSDI) is the largest association of physicians dedicated to the care of people living with diabetes in Asia, with over 13000 members across 23 states in India. RSSDI was registered under the Societies Registration Act, XXI of 1860 by the Registrar of Societies (https://www.rssdi.in). RSSDI's mission is to conduct diabetes research and innovation in India to improve diabetes care and support the prevention and management of diabetes. 

About KOITA FOUNDATION (KF)

Koita Foundation (www.koitafoundation.org) is a not-for-profit organization focused on driving Digital Health and NGO Transformation. KF partners with leading academic institutions, hospitals, healthcare technology companies, and NGOs to drive Digital Health adoption in India. In 2021, KF partnered with IIT Bombay, India’s #1 academic institution, to establish the Koita Centre for Digital Health (www.kcdh.iitb.ac.in). In 2022, KF partnered with Tata Memorial Centre and National Cancer

Grid to establish the Koita Centre for Digital Oncology (www.kcdo.in). In 2024, KF partnered with the

Research Society for the Study of Diabetes in India (RSSDI) to establish the Koita Centre for Digital Diabetology (www.kcdd.in). KF is working on multiple Digital Health initiatives on a national scale, e.g., working with the Government of India’s ABDM initiative (www.abdm.gov.in) on their national roll-out, supporting NABH (www.nabh.co), India’s large accreditation body for hospitals, with their Digital Health initiatives. KCDD-RSSDI is the latest initiative supported with generous funding from Koita Foundation. 

KCDD-RSSDI Background

Diabetes care is changing rapidly worldwide, and the use of digital tools and technologies is key in driving this change in terms of improving quality, access, and cost of care. There are opportunities to use digital technologies through every stage of the patient's healthcare journey - from screening & diagnostics, evidence-based patient care, home care, and for prevention & management of complications.

To support RSSDI members on their digital journey and leverage digital technologies to improve diabetes care in India, RSSDI has established the Koita Centre for Digital Diabetology-RSSDI (KCDDRSSDI). RSSDI signed an MOU with the Koita Foundation on 13^th April 2024 to develop and execute world-class Digital Health initiatives for enhanced prevention, management, and research for diabetes.

To know more visit: www.kcdd.in

KCDD-RSSDI KEY INITIATIVES:

• Diabetes Standards for Clinic Management System: KCDD-RSSDI supported NABH in defining diabetes requirements for Clinic Management Systems (CMS). NABH launched the standards in September 2025. KCDD-RSSDI has also completed empanelment of 7 CMS vendors.  The next steps are to increase awareness and interest among RSSDI members, and drive CMS adoption across RSSDI member clinics.
• CGM data integration in clinical workflows: KCDD-RSSDI supported CGM data integration in clinic management software in India. This initiative allows seamless access to patients’ real-time CGM data (with patient consent) in clinical workflows to reduce risk of hypoglycemia and enables integrated care.  
• Diabetes Health App Integration: Define requirements for interoperability in diabetes mApps, empanel PHR vendors selected by RSSDI for Diabetes Control/Glucose Monitoring apps, RSSDI certification for PHR apps (incl. interoperability, clinical metrics)
• Diabetes Device initiative: Increase market size in India for diabetes devices (BGMs, CGMs, Insulin Pumps, Automated Insulin Delivery Devices, etc) to drive better outcomes. Empanel device vendors selected by RSSDI for glucose monitoring and insulin delivery, RSSDI certification for devices. 
• Diabetes Data Repositories: Develop anonymized data repositories for Indian population for diabetes research and innovation.
• Diabetes Registries: Develop integration with empaneled CMSs for creating real-time national Diabetes Registries.
• Diabetes Care and Management Standards for Allopathic Clinics: KCDD-RSSDI supported NABH in development of the diabetes annexure to NABH’s Allopathic Clinic Standards, setting benchmarks for structured diabetes care in outpatient settings. Next steps are adoption of the standards by creating awareness and supporting clinics through the accreditation journey.
• Diabetes Digital Health Research: KCDD-RSSDI launched first ever diabetes digital health research grant in 2025 and announced 4 grant winners. This program promotes partnership between RSSDI clinician members and leading research/technology teams in India to drive innovation and use of the latest tech including AI/ML/LLMs  
• Training / Capacity Building: Develop strong Digital Health training programs including Digital Health Foundation Course (DHFC) for diabetologists, leveraging the RSSDI LMS platform, along with outreach to CMS vendors and med-tech companies. DHFC will help drive adoption of CMS, medical devices, and digital therapeutics. 
• Diabetes Education and Awareness Content, Portal and Apps: Develop content, portal and apps for patients, care givers, public to provide local, authentic, multilingual content on diabetes prevention and care.

Technical Program Manager - Role Overview:

Provide technology leadership to the Koita Centre for Digital Diabetology (KCDD) under RSSDI and its associated RSSDI members, engaging with stakeholders to shape and execute a robust digital health strategy for diabetes care and management. 

• The role is that of a facilitator / consultant and not in product development. 
• The role is that of an individual contributor while working closely with other team members and stakeholders. 

Key Responsibilities:

• Digital Solution Landscape: Assess existing and emerging diabetes-focused digital health solutions, including CGMs, BGMs, insulin pumps, diabetes management apps, telehealth apps, RPM tools, wearables, etc., and stay updated on evolving technology trends relevant to diabetes care and digital health ecosystem.
• Digital Solution Selection: Pilot and evaluate digital health tools for diabetes management, such as Clinic Management Systems (CMSs) tailored for diabetes care, PHRs, CGMs, BGMs, AI tools, etc. and empanel the most effective solutions for standardized use across RSSDI member clinics/centres.
• Digital Asset Library: Develop a repository of digital diabetes care solutions, case studies, and best practices. Design and deliver educational materials to train RSSDI members in adopting digital transformation initiatives in diabetes care.
• Digital Standards: Establish guidelines and frameworks for interoperability, data privacy, security, date registries, data sharing, and analytics specific to diabetes care technologies, ensuring compliance with national and international regulations.
• Digital Transformation Roadmap: Collaborate with clinical and technology leaders across RSSDI members and stakeholders to co-design and implement a comprehensive digital health transformation roadmap focused on improving diabetes care delivery.
• Stakeholder Engagement: Build strong connections with KCDD-RSSDI partners, engaging with their leadership to drive the adoption of advanced digital solutions for diabetes care.
• Vendor Management: Manage relationships with technology vendors or collaborators and ensure that KCDD-RSSDI is getting the best value for its technology investments and partnerships.
• Technology Operations: Oversee internal technology initiatives such as enterprise data warehousing, advanced analytics, integration, and the application of AI/ML for diabetes care and management.

Senior Program Manager - Desired Profile:

• A professional with 8+ years of overall experience, of which at least 3 years are preferably in a managerial role in technology, data management, and digital transformation, preferably in Healthcare IT, MedTech, Hospital, or Digital Health consulting and related segments.
• A bachelor's degree in health informatics, computer science, or a related field is required.
• Should be intrinsically motivated and resilient to work in development sector with a notfor-profit organisation.
• Experience with diabetes care technologies or similar chronic disease management solutions is preferred.

Skills and Attributes:

• Openness to adapt to work in a dynamic environment and willingness to drive clarity in projects which start with ambiguity. 
• Proven ability to foster trust-based relationships with senior leaders in public or private hospitals, including clinicians and administrators.
• Demonstrated experience in project management or related roles, preferably in healthcare, Digital Health tools and technologies, or healthcare-focused nonprofit organizations.
• Experience in technologies relevant to digital health, including mobile health (mHealth), cloud computing, AI/ML, IoT (Internet of Things) for medical devices, and open-source systems.
• Knowledge of healthcare standards (e.g., HL7, FHIR) and principles of data management, privacy, security, and interoperability in the context of chronic disease management.
• Experience in crafting detailed reports, presentations and stakeholder communication.  
• Excellent communication, negotiation, and interpersonal skills, with the ability to engage effectively with diverse stakeholders.
• Knowledge of one or more of programming languages such as Java, Nodejs, Python, etc.
• Preferred - Working knowledge of interfacing with medical devices and developing protocols such as Open API, RESTful APIs, USB, Bluetooth, Wi-Fi, etc.
• Preferred - Familiarity with AWS IoT Core, Azure IoT, Google Cloud IoT, or similar platforms.

Location: Powai, Mumbai

Compensation: At par with industry standards 

Tenure: 3 years contract + extension available

Koita Foundation (KF) is looking to improve program scale and outcomes in areas of education, livelihood and healthcare through the strategic use of technology. We do this through our work with NGOs in the sector along with enhancing impact of government programs. We work closely with NGOs to understand where use of technology can have the maximum impact. We partner with them in their journey of digital transformation right from selection of the tool up to implementation and roll out.

We are searching for a Senior Program Manager to drive our digital transformation projects with our NGO partners. The ideal candidate will be a passionate individual with strong skills in program design and implementation. The Senior Program Manager should have skills to ensure that system design, testing and implementation is done within time, cost and quality budgets. Strong project management, communication and interpersonal skills will be required as the role involves collaborating across multiple entities and managing multiple projects.
 

Responsibilities 

NGO Leadership Engagement

• Engage with NGOs leaders to develop a core set of priorities areas
• Ensure engagement of NGO leadership in driving overall programs
• Build strong relationship with NGO leaders to ensure their involvement and support
• Define and track key success metrics and outcomes
• Identify project’s critical success factors and align key stakeholders at the start of the program

Program Design and Implementation:

• Engage with NGOs and their operations and field team
• Co-ordinate meeting set up & ensure prior prep before meetings
• Facilitate discussions define project’s success factors and key stakeholders in the start of the program
• Develop overall project requirements – understand NGO needs, participate in requirements gathering meetings, develop requirements – wish list, final requirements and work arounds 
• Co-ordinate with Tech vendor and NGO to finalise design and ensure systems development within timelines 
• Create a conducive and collaborative environment to facilitate successful program completion
• Conduct end-to-end testing of application to ensure compliance to needs
• Handhold NGOs through the implementation process to ensure system adoption and usage; facilitate user issue resolution and user recognition 
• Proactive program risk management – identifying and possibly assisting in mitigating potential risks and challenges (incl. timeline and budgets)

Provide Post-implementation coverage:

• Track system usage
• Define and track key metrics and outcomes
• Identify performance gaps and work with NGOs to fix issues
• Receive, review, and discuss additional requirements

Managing External Communications  

• Manage social media handles 
• Ensure review and update of website content 
• Work with marketing/other agencies for video and other content 
• Ensure creation of case studies and presentations as required  

Desired Profile

• Experience of 6-8 years in project or program management/ consulting
• Motivated to work in the development sector with a not-for-profit organization.
• Experience in working on digital transformation projects in either corporate or non-profit sector is preferred.
• Bachelors or masters degree in science, engineering or business administration

Skills and Attributes

• Demonstrated experience in project management or related roles, preferably in technology related projects
• Strong organizational and analytical skills, with the ability to manage multiple projects simultaneously and meet deadlines.
• Experience in crafting detailed reports, presentations, and stakeholder communication.  
• Excellent communication, and interpersonal skills, with the ability to engage effectively with diverse stakeholders.