Location : Mumbai

Type of Role : Full time

Work Experience : 2+ years

Job / Role Description :

Manage New NGO Transformation Projects :

• Engage with NGOs and their operations and field team
• Co-ordinate meeting set up & ensure prior prep before meetings
• Facilitate discussions to identify and agree on the project’s critical success factors and key stakeholders in the start of the program
• Develop overall project requirements – understand NGO needs, participate in requirements gathering meetings, develop requirements – wish list, final requirements and work arounds
• Co-ordinate with Tech vendor and NGO to finalise design and ensure systems development within timelines
• Create and manage overall project plan across various entities
• Create a conducive and collaborative environment to facilitate successful program completion
• Conduct end-to-end testing of application to ensure compliance to needs
• Handhold NGOs through the implementation process to ensure system adoption and usage; facilitate user issue resolution and user recognition
• Scheduled and timely communication on program progress, risks, budgets etc. to key stake holders identified and others
• Proactive program risk management – identifying and possibly assisting in mitigating potential risks and challenges
• Timely escalation and resolution of issues to arrest slippages and cost overruns

Provide Post-implementation coverage:

• Track system usage
• Define and track key metrics and outcomes
• Identify performance gaps and work with NGOs to fix issues
• Receive, review and discuss additional requirements

Mandatory Skills / Experience

• Education - BE/B.Tech in Computer Science/Computer Engineering/ ECE / IT
• 2+ years experience in project management/ IT systems implementation/ IT consulting
• Good understanding of computer systems and knowledge of software development life cycle
• Strong problem solving skills esp. ability to simplify complex issues
• Strong English communication skills – spoken & written